Terms & Conditions

 

NEW REGISTRATION:

You are required to sign up an account if you’re a new member. Best to use the same email and password across all additional registration or sign-in requirement on our “Book Now”, “Check-in” and “Referral Program”. Please tick the box for “remember me” so you’ll be auto login even when there’s development updates on the app.

RESERVATION POLICIES:

All bookings are strictly to be made via our App. All members are required to sign up for an account to utilise our new digital booking system through the app. Additional registration/sign-in is required for our Smoothbook.co booking system

CANCELLATION POLICY:

We keep our classes an intimate number, we request any cancellations or rescheduling of your appointments be made via our App at least 6 hours before your scheduled class. This gives us the opportunity for new bookings to fill your slot. Any booking cancellations or postponements made less than 6 hours in advance of the class - the pass will be deemed consumed, unfortunately. While we try our best to accommodate everyone, we too seek your kind understanding and love to help us grow and be sustainable so that we can continue serving you with to best of our capabilities.

CHECK-IN:

All members are required to download our app, both available on Iphone and Android. Check-in is made easier and personalised using our QR code, through self check-in feature in our app.

FACILITIES:

All members will be provided the necessary equipment for the holistic workout in the studio- 5mm quality yoga mats with additional props selected by our instructor. Shoes are not necessary unless otherwise stated in the email confirmation when you have booked for class.