Terms & Conditions

 

NEW REGISTRATION:

You are required to sign up an account if you’re a new member. Best to use the same email and password across all additional registration or sign-in requirement. Please tick the box for “remember me” so you’ll be auto login even when there’s development updates on the app.

RESERVATION POLICY:

All bookings are strictly to be made via our booking system. All members are required to sign up for an account to utilise our new digital booking system whether through the app or on desktop. In the event, the class is fully booked, please join the waitlist. When a slot opens up, the slot is awarded to first come, first serve basis - whoever arrives and books first receives the place.

CANCELLATION POLICY:

We keep our classes an intimate number, we request any cancellations or rescheduling of your appointments be made via our App at least 6 hours before your scheduled class. This gives us the opportunity for new bookings to fill your slot as mentioned in reservation policy. Any booking cancellations or postponements made less than 6 hours in advance of the class - the pass will be deemed consumed, unfortunately. While we try our best to accommodate everyone, we too seek your kind understanding and love to help us grow and be sustainable so that we can continue serving you with to best of our capabilities.

A minimum of 2 bookings is required to start a class thus if there is only 1 booking, the class will be cancelled and you will be informed via email or text message.

CHECK-IN:

All members are required to download our app, both available on Iphone and Android. Check-in is made easier and personalised using our QR code, through self check-in feature in our app.

FACILITIES:

All members will be provided the necessary equipment for the holistic workout in the studio- 5mm quality yoga mats with additional props selected by our instructor. Shoes are not necessary unless otherwise stated in the email confirmation when you have booked for class. Praying garments and mat are available for our Muslim members who wish to pray before/after class. Showers are available on a separate level at the Attic - please bring along your towels. Kindly seek assistance from our instructors/receptionist if you need body/hair gels or to pray.